Privacy Policy

Last updated: January 14, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, disclosure, and protection of Your Personal Data when You use the Service and explains Your privacy rights under applicable laws, including Law No. 27 of 2022 on Personal Data Protection (UU PDP).

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party.
• Application refers to KFTD Action, the software program provided by the Company.
• Company refers to PT Kimia Farma Trading & Distribution, Jl. Budi Utomo No.1, Ps. Baru, Kecamatan Sawah Besar, Kota Jakarta Pusat, DKI Jakarta 10710.
• Country refers to: Indonesia.
• Device means any device that can access the Service such as a computer, cellphone, or tablet.
• Personal Data means any information relating to an identified or identifiable individual.
• Sensitive Personal Data means personal data that requires higher protection, including biometric and precise location data.
• Service refers to the Application.
• Service Provider means any party that processes data on behalf of the Company.
• Usage Data refers to data collected automatically from the use of the Service.
• You means the individual or legal entity accessing or using the Service.

Legal Basis for Processing Personal Data

We process Your Personal Data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• The Company’s legitimate interests

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

• Email address
• Full name
• Phone number
• Address
• Account and transaction information

Usage Data

Usage Data is collected automatically and may include IP address, device identifiers, operating system, application usage statistics, and diagnostic data.

Information Collected while Using the Application

With Your prior consent, We may collect:

• Location information
• Contacts list
• Camera and photo library access

You may manage these permissions through Your Device settings.

Use of Your Personal Data

• Provide and maintain the Service
• Manage user accounts
• Perform contractual obligations
• Send service notifications and security alerts
• Provide marketing information (opt-out available)
• Handle user requests and support
• Business analysis and service improvement
• Fulfill legal obligations

Sharing of Personal Data

• With Service Providers
• With Affiliates
• With business partners
• For business transfers
• With public authorities when required by law
• With Your consent

Retention of Your Personal Data

We retain Your Personal Data only for as long as necessary to fulfill the purposes of this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Your Personal Data may be processed outside Indonesia. We ensure adequate safeguards are in place in accordance with applicable laws.

Delete Your Personal Data

You have the right to request deletion or correction of Your Personal Data through the Application or by contacting Us.

Disclosure of Your Personal Data

We may disclose Your Personal Data for business transactions, legal compliance, protection of rights, fraud prevention, and service security.

Data Breach Notification

In the event of a personal data breach that poses a risk to Your rights and freedoms, We will notify affected users and the relevant authorities as required by law.

Security of Your Personal Data

We implement appropriate technical and organizational measures to protect Your Personal Data. However, no system is completely secure.

Children’s Privacy

Our Service is not intended for individuals under the age of 18 or the minimum age required by law. We do not knowingly collect Personal Data from minors without parental consent.

Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified through the Service or via email.

Contact Us

If you have any questions or wish to exercise Your rights, please contact:

• Data Protection Officer
• PT Kimia Farma Trading & Distribution
• Jl. Budi Utomo No.1, Jakarta Pusat, DKI Jakarta 10710
• Email: it@kftd.co.id